Testimonials : GoToLouisville.com Official Travel Source

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"The one thing that will always stand out about Louisville is the exceptional service we receive from Louisville Tourism. They go above and beyond our expectations and treat our group like extended family. This year with the death of a NC advisor during the awards session, Cinnamon Jawor's commitment to the city and her customers was exceptional. On a Friday evening, Cinnamon immediately jumped in and assisted with getting a chaplain and grief counselors to the hotel to speak to the advisors students, she touched base with the state director immediately to see how she could be of further assistance in getting the gentleman's wife to the hospital to see him and already had a plan devised to get her through the airport swiftly if necessary. Cinnamon was wait at the hotel to greet the NC state director and connect him with the chaplain. Cinnamon's actions are an evident example of how to make a customer feel appreciated, valued and supported." Ashley Ridgeway, Manager, SkillsUSA

"There are no words that I can come up with to thank you for everything last week. I’ve worked with a lot of CVB’s & Sports Commissions over the years and there are very few that could come close to meeting the standard that you have set. The entire experience from contract through execution was so seamless. It’s clear that you are a team, enjoy working with each other, communicate clearly and follow through on all of your promises. In addition, it was wonderful to see a presence from the entire tourism community throughout the week from dinners to drop-bys. It’s so nice to know that an event is more than room nights, it’s something that the community enjoys hosting and supports. I’ve sat in many an education session at the various conferences where you have presented and will continue to do so, I got better at my job this past week learning from the three of you and watching you guys in action Thank you so much for all of your time and even more so, for your friendship. You guys are amazing people and Louisville was a fabulous host." – Beth Porreca, Senior Director, USAFOOTBALL