Contact Louisville Tourism
Louisville’s destination marketing agency operates a sales and marketing effort at its main street hq, a visitor information center in downtown louisville and a call center for travel questions.
For general calls about city information:
Visitor Information Call Center
Local: (502) 561-3100
Toll Free: 1-888-568-4784
Hours: 9 am - 5 pm EST, Monday - Friday
301 South Fourth Street
Louisville, KY 40202
Local: (502) 379-6109
Hours: 10 am - 5 pm EST, Monday - Saturday / 12 am - 5 pm, Sunday
For business-related calls about Louisville’s tourism industry:
Louisville Tourism
Administrative Office:
One Riverfront Plaza
401 West Main Street, Suite 2300
Louisville, KY 40202
Local: (502) 584-2121
Toll Free: 1-800-626-5646
Fax: (502) 584-6697
Hours: 8:30 am - 5 pm EST, Monday - Friday
For specific departments within the Louisville Tourism office:
- Convention Development
- Destination Services
- Finance & Administration
- Louisville Tourism Commissioners
- Leadership
- Marketing Communications
- Strategic Alliances
- Technology
- Tourism Development
- Visitor Information Services
Email: info@gotolouisville.com
Interested in Louisville and want to keep up with the growing hospitality scene? Register here for the bi-weekly enews: Bourbon City Brief.
Have a passion for Louisville and love talking about it? Register online to be a volunteer.
