Zip Line Tour Guide : GoToLouisville.com Official Travel Source





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Zip Line Tour Guide

Employer:
  • Louisville Mega Cavern

Position Type:
  • Full Time

Shift:
  • First

Category:
  • Museums & Attractions

Apply Now

Application Deadline: 12-31-2022


Job description

Lead groups safely through our zipline course at the Louisville Mega Cavern while educating and interacting with guests to provide a fun and memorable experience.

Success in this role looks something like this: You show up to work on time fully clothed and looking professional. Once at work you engage with guests in a friendly and encouraging manner. You also help them with their safety harness, helmet, and other gear before safely taking them through our 2-2.5 hour zipline course while sharing knowledge and the history of our underground cavern,

Along the way you learn their names, where they are from, interests, and fears. You help them overcome challenges. You encourage them and probably tell some corny jokes. You are sincere and genuine in conversation.

Job Qualifications

  • Must be at least 18 years old;
  • Positive attitude, team player and safety minded – Culture is huge in our organization
  • Professional
  • Ability to consistently start/carry on a comfortable conversation with strangers
  • Ability to naturally command the attention of a group of 7-13 people
  • Ability to make a good first impression and instill confidence in others as a safe tour guide
  • Ability to connect with people from all backgrounds and with considerable personality differences in order to meet their needs
  • Being physically fit enough to stand for a long period of time, able to pull yourself 100 ft on a zip line, and generally fit enough to instill confidence in guests that they will be taken care of while at heights.
  • Job Duties
  • Greet guests upon arrival
  • Engage in friendly conversation with guests
  • Equip guests with proper safety equipment; Instruct guests on zipline safety equipment and course safety
  • Gain trust of guests through expertise, personality, and professionalism
  • Lead group of 10-12 people safely through 2-2.5 hour zipline course
  • Hook customer safely to zipline course
  • Teach guests about the cavern’s history, interesting facts, and company’s eco-friendly practices
  • Help guests overcome fear of heights through positive encouragement
  • Promote camaraderie among groups
  • Answer phone calls regarding schedule, general questions, book reservations
  • Maintain cleanliness of facilities inside and outside

Benefit Conditions:

  • Only full-time employees eligible
  • This Company Describes Its Culture as:
  • Detail-oriented -- quality and precision-focused
  • Outcome-oriented -- results-focused with strong performance culture
  • Team-oriented -- cooperative and collaborative
  • Hours per week:
  • 10-19
  • 20-29
  • 30-39

Typical end time:

8PM

Typical start time:

10AM

Work Remotely

No

Job Types: Full-time, Part-time

Pay: From $15.00 per hour