Visitor Services Associate : Official Travel Source

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Visitor Services Associate

  • Muhammad Ali Center

Position Type:
  • Full Time

  • First

  • Museums & Attractions
  • Retail

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Application Deadline: 2022-09-30 12:23:21

Overall Job Duties: • Greets & welcomes guests to the Center. • Handles admissions for the Centers guests. • Assist customers with merchandise in the MAC Store. • Responds to customer requests by telephone, mail, email promptly, and follows through in a timely manner to assure customer satisfaction. • Proficient use of sales register or other point of sales equipment and software. • Maintain general cleanliness of the MAC Store by stocking of displays, dusting, vacuuming, and cleaning. • Ensure that displays are stocked in accordance with the MAC Store’s plans. • Consults with the Store Manager on marketing and merchandising concepts/merchandise. • Works harmoniously with others to get the job done; respond positively to instructions and procedures; able to work well with staff in various departments, co-workers, peers, and managers; and helps to set a tone of cooperation within the organization. • Other duties as assigned. Expected Knowledge and Skills: • Strong Guest Service skills - must be able to listen, reason, and communicate effectively with the public. • Previous successful experience in a similar role is a significant advantage. • Strong written and oral communication skills. Working and Physical Conditions: • Work flexible hours to include nights, weekends and holidays; and be on call for emergencies 24/7 • (excluding vacations and sick time). • Lift approximately (25-50) pounds unassisted using appropriate lifting techniques. • Sit or stand for long periods of time, as well as stoop, bend, kneel, and crouch. • Talk, hear and have good vision (with or without corrective lenses) to include a normal field of vision, • Peripheral vision and depth perception. Job Requirements: • High school diploma or equivalent. • Eligible to work for any employer in the US. • Completed drug test. • COVID-19 proof of full vaccination. Benefits: • Health insurance coverage for Full-Time employees begins after 30-days of employment. Currently the Center pays 90% of the cost for employees, and 70% for dependents. • 401(K) Tax-Deferred Plan: Full-Time and Part-Time employees are eligible to participate after 6-months of employment. MAC matches employees’ contributions dollar-for-dollar, up to 3% of one’s compensation. • Vacation Days: Full-time employees receive a minimum of 10 vacation days per year. • Read full list of benefits Email resume and inquiry to