Housekeeping Supervisor : Official Travel Source

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Housekeeping Supervisor

Position Type:
  • Full Time

  • First

  • Hotel

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Application Deadline: 2023-03-31 10:40:47

The city centerpiece of Louisville... On 4th & Main, the Galt House is where guests come to experience, immerse and delight in Louisville’s winning spirit. No other hotel can grant guests access to the city like we can, from our central location in the heart of the business community, museum district, cultural center and Urban Bourbon Trail, to our unique waterfront location. Our status as the “official hotel” of all that matters makes us Louisville’s always-iconic hotel and ultimate lifestyle destination, reflective of Louisville’s energy, excitement and contemporary spirit. We are currently seeking a Housekeeping Supervisor to assist the Housekeeping Operations Managers in supervising the daily operation of the Housekeeping Department to ensure the highest quality of services are maintained. This requires continuous visual inspection of guest rooms and public areas, restaurants, lounges and meeting rooms. Work Requirements for the housekeeping supervisor: Assists in distributing and delegating work load to guarantee maximum production and guest satisfaction by monitoring hotel occupancy and making necessary adjustments; Assists in proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with OSHA regulations; Attend to associate relations Evaluate condition of furniture, fixtures, décor, etc. Make report of any necessary improvements and assist in the coordination of projects such as deep cleaning and pressure washing Ensures all daily and weekly tasks/projects are completed by Room and Public Area Attendants by utilizing a detailed checklist. Will prepare, distribute, and communicate changes made to the checklist; Responds to any guest complaints and brings to the attention of the Operation Manager or Director of Housekeeping; Assists with cleaning the guest rooms when required to; Maintain a competent and motivated diverse team by maintaining a professional demeanor and rewarding excellent job performance; Will maintain inventory of supplies, requisitioning items as needed; Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry to ensure complete guest satisfaction Ensure all daily inspections including rooms, public areas, corridors and back of house areas are completed and results are traced through the online tracking system; Supervisors are fundamentally responsible for ensuring safety. This may include but is not limited to participating as a member of a safety committee, assist in developing workplace safety procedures, enforce and promote workplace safety procedures, conducting investigations of any accidents/incidents occurring in their departments and immediately report any unsafe acts, conditions or accidents. Ensure all attendants have all materials needed to perform tasks. Follow up with onboarding check list and training for all department associates. Qualifications for the housekeeping supervisor: At least 1 year experience supervising in a hospitality environment but will consider other supervisory experience. Must be able to communicate effectively and have the ability to handle stress and pressure while maintaining composure; Must be able to read, write and speak English. Multi-lingual preferred. Must have the ability to resolve problems effectively and in a positive manner Must be able to work in a diverse environment; Must be able to work a flexible schedule including overtime, weekends and holidays. Must be detail oriented and have strong organizational skills; Must have legible handwriting skills; Must be able to multi-task and meet deadlines __________________________________________________ GET PAID $600 JUST FOR JOINING OUR TEAM! __________________________________________________ Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.