Assistant General Manager : Official Travel Source

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Assistant General Manager

  • Black Jockeys Lounge

Position Type:
  • Full Time

  • Second

  • Restaurants & Bars

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Application Deadline: 2023-02-27 13:27:24

About Us: We are cultural leaders blending diversity in philosophy and lived experience to create original content and unique experiences. Through our actions, we inspire our clients to be responsible leaders who treat the Earth and each other better than ever before. TBAIN & CO is constantly developing strategic partnerships to continue catering to corporate America and individuals and identifying new ventures that will keep us ever evolving in new spaces which we can leave better than we found them. With a rich diverse team of experts across the country, we are rapidly establishing a high reputation for changing the diversity of faces around the three tables you occupy - professional, personal, and social. Job Summary: The Assistant General Manager position assists the General Manager in coordinating the activities of the Black Jockeys Lounge in order to achieve revenue and customer satisfaction goals. In the absence of the General Manager, the Assistant General Manager must be able to assume all duties of the General Manager. The assistant general manager should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. This position reports to the General Manager. Supervisory Responsibilities: · In tandem with the General Manager, responsible for oversight of restaurant operations and teams with a hyper focus on Front of House activities Duties/Responsibilities: · Assist General Manager with training and development. Hire, train, motivate and develop new team members. · Communicate with team members to ensure adherence to company policies and procedures. · Adhere to company standards and service levels to increase sales and minimize costs; including food, beverage, supply, utility and labor costs. · Supervise and lead all team members by providing guidance and direction in conjunction with the General Manager. · Ensure all aspects of sanitation such as product preparation, stock rotation, food handling and general cleanliness are in compliance with operational standards and company policies. · Have a true passion for making customers happy by supervising operations and resolving issues to turn dissatisfied customers into happy customers that will return. Promote the brand in the local community through word-of-mouth and restaurant events. Recommend ways to reach a broader audience (e.g. discounts and social media ads) Implement policies and protocols that will maintain future restaurant operations Required Skills/Abilities: · Excellent verbal and written communication skills with an ability to effectively communicate with customers and co-workers alike · Excellent organizational skills and strong supervisory and leadership skills. · Must be able to obtain a ServSafe or other state required certification. · Proficient with Microsoft Office Suite, Google Suite, and Opentable Education and Experience: High School diploma required Must have managerial experience Benefits: Medical, Dental, and Vision Insurance A PTO plan that celebrates your commitment and seniority (including paid Sick Leave and 10+ paid holidays) Work Specifications: Classification: Exempt; Full-time or Part-time Location: Black Jockeys Lounge Work Schedule: TBD with the General Manager Visit us at Salary: $40,000.00 - $45,000.00 per year